Help center
How can we help?
Most questions are answered here. Search, or browse below. If you still need us, send a message— and if it's about your safety and can't wait, get help now.
Getting started
What Working Inland is (and isn't)
Guided inner work, one pattern at a time — and what it isn't.
Starting with the ground
The short course everyone walks first — and why it comes before your own work.
How the work moves
The two stages, and the shape of a single pass through a pattern.
Going at your own pace
No streaks, no timers — and why rushing costs you the part that takes hold.
The work itself
When you feel stuck in the work
What to do when the work won't move — and when stuck means reaching for a person.
Account & login
Signing in
Password or one-time code, plus what “stay signed in” does.
Didn't get your sign-in code?
Check spam, resend, enter the whole code — and what to do if it still doesn't arrive.
Changing your email
Update it in Settings — or contact us if you've lost the old inbox.
Billing & subscription
Plans, pricing, and what's included
One product, three ways to pay — $29/mo, $70/quarter, or $199/year.
Auto-renew, cancelling, and reminders
Every plan auto-renews; cancel anytime in a couple of taps; we remind you first.
Refunds
Monthly cancels anytime; prepaid is non-refundable; anything that went wrong routes to us.
Your data & privacy
Your writing and your data
Private, exportable, and erasable — plus exactly what we keep and what we don't.
The AI guide, and choosing whether to use it
What the bounded guide is, and how turning it on is its own optional, withdrawable step.
Working Inland